Privacy Policy

This Privacy Policy was last updated on July 15, 2011 At Spaldin, we are committed to protecting your privacy and making it clear how we use your information. This privacy policy describes the kinds of information that we may collect about you; how we use that information; how we protect it; when we disclose it; and how you can access and control your information.

Your consent
By visiting our website, by requesting an information kit or other product detail, or by purchasing products directly from us (in stores, on our website, or by phone) you are indicating that you agree to these policies.

Information we collect
There are two kinds of information we collect: "personal information" and "non-personal". There's a difference in how we treat each type of information.

Personal information
Personal information includes your name, address (both billing and shipping addresses), e-mail address, phone number and information about the products you purchase from us. We share your name, billing address, phone number and the products you purchase with the vendors we use to process your order and ship the products to you. We use your shipping address to ship your products to you and to send catalogs and other mailings to you. We use your billing address to verify your billing information. If you don't want to receive mailings from us, please see the "How to control your information" section below.

Non-personal information
Non-personal information includes the pages you visit on our website, how many clicks it takes to reach specific information, and the kinds of purchases you make on our site. This data is in an anonymous format and doesn't contain any personal information about you. We share non-personal information about your website visits with vendors who help us administer our website or help us market our products.

When we collect your information
We collect information from you when you visit the site and when you do business with us.

When registering a product's Warranty
When you register a Spaldin product with us to validate your warranty, we collect your personal information. We collect information about the specific item you purchased, including information like the serial number.

When contributing to our website
When you submit product reviews, product testimonials, or other content to our website and social media pages (Facebook, Twitter), we collect some personal information. This may include your name and e-mail address and your comments/reviews regarding our products. We collect personal information because it helps us ensure we are giving accurate and authentic feedback about our products.

When visiting our website
When you visit our website, we collect non-personal information about your visit. This includes information about your Internet service provider, the type of computer and web browser you are using, and the pages you click on when you visit the site. We collect non-personal information because it helps us to keep our site working properly with the many types of computers and browsers people use to view our site, and because knowing this information helps us to determine which information on our site is most valuable to people who visit.

How to control your information
After you give us your personal information, you can access and check, add, change or remove the information we have on file for you.

Changing the information we have on file
If your personal information changes (like when you move), you can change the information we have on file for you. Change your personal information in

Accessing your personal information
You may contact us (see contact details below) to check what personal information we have on file for you. To protect your personal information against unauthorized disclosure, we will ask you to appropriately identify yourself before responding to your inquiries. E-mail:

Sharing your information

Social networking
We offer you the opportunity to share information about our products and our website using "share this" functionality. We offer this functionality in order to generate interest in our products among the members of your social networks and to permit you to share opinions and recommendations about our products with your friends. Sharing either personal or non-personal information with a social network may result in that information being collected by the social network hosting company or may result in that information being made public.

Service providers
We employ other companies and individuals to perform certain services and functions on our behalf. These include operating and maintaining our website, taking orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing consultation and assistance, distributing customer surveys, processing credit card payments, and providing customer service. These companies have access to the personal information needed to perform their services or functions, but may not use it for other purposes.

For your protection and ours
We may release personal information when we believe it is appropriate to comply with applicable law regulation, legal process, or governmental request; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Spaldin, our customers, our employees or others.

Business transfer
As we develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Spaldin or substantially all of its assets are acquired, customer information will be one of the transferred assets.

How we protect your personal information
We want you to feel confident about using our website, social media pages or making purchases directly from us, and we are committed to protecting the personal information we collect. We have implemented appropriate physical, electronic, administrative and organizational security measures to protect the personal information that you provide to us against unauthorized access or disclosure. Our security system includes protocols to authenticate users and to restrict access. If we transmit personal information across public networks and wirelessly, the data will be encrypted. In the unlikely event that your personal information is accessed without authorization or disclosed to unauthorized individuals, we will promptly comply with any data breach notification requirements imposed under applicable law.

Children's privacy
We do not knowingly sell merchandise to or direct advertising toward persons under 13 years of age ("children").

Links to external websites
If any part of our website links you to other websites, those websites do not operate under this privacy policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes to this policy We may update this policy in the future. We will post at the top of this Privacy Policy the date on which it was most recently updated.

How to contact us If you have questions about our privacy policy or the privacy and security of your information, you can contact us: E-mail: